Need to get in touch?

The Broken Token is located in Corbin, Kentucky. Our office, manufacturing and distribution center is open from 9am to 5pm Pacific, Monday-Friday. We don't have a retail store, but local pickups can be arranged at our office during our normal hours of operation.

For answers to commons questions, please visit our FAQ.
For assembly tips and tricks, check out our Assembly Guide.

Customer Service 

Our Customer Service hours of operation are Monday - Friday 8:00am - 5:00pm  PST (Pacific Time).  Feel free to use any of the following methods to reach out to us and we will respond as quickly as possible.

Live Chat

Click the Live Chat icon in the lower right of your screen to connect to a CS representative.  We will respond as quickly as possible during normal operating hours.


You can email us by writing to


We can be reached by phone or text at (888) 330-0736. If it's outside our business hours, or we aren't available, please follow up with an email for faster response times.

Product Suggestions 

We love to hear your ideas! Please contact us via email and give us the details of what you are looking for.

Our offices are located at the following address,
and our operating hours are 8am - 5pm,
Monday through Friday.

The Broken Token
310 American Greeting Card Rd, Suite B
Corbin, Kentucky 40701